There's a word that shows up in almost every brand's marketing deck, website hero section, and press release: innovative. And the more it gets used, the less it means.
Here's the thing about innovation: it has a shelf life. At some point, your differentiator stops being a differentiator. The horse and buggy was revolutionary until the car came along. Once the car existed, you couldn't point to the buggy and call it progress. The market had moved, and the innovation was spent.
